You may make an appointment by phone or just come in. Patients with appointments will generally be seen first. If your problem is urgent or likely to take some time to deal with please let the Receptionist know so that an appropriate appointment can be made.
Telephoning the Doctor
Our Doctors are not generally able to provide advice or consultations over the phone. You will need to come in to see the Doctor.
Pathology and Xray Results
For medicolegal reasons and for patient confidentiality, results cannot be given out over the phone. Patients need to see the Doctor to obtain results.
After Hours Care
We are usually open from 8AM-9PM every day of the year. For urgent care outside these hours we recommend that patients attend either:
Angliss Hospital, Albert St, Upper Ferntree Gully
Knox Private Hospital Accident & Emergency Department- 262 Mountain Highway, Wantirna
Telephone 9210 7000. Please note out of pocket expenses will apply.
Alternatively ring our number 98870211 to arrange a home visit and obtain information regarding terms and conditions.
If you require a home visit please call our number on 98870211 to book the visit and to check the cost. Out of pocket expenses will apply.
Facilities for Children
We have a playroom for children.
If you present a current Medicare card, you may be bulk-billed for surgery consultations. Out of pocket expenses may apply for procedures.
Consultations on public holidays will need to be paid for on the day.
We follow the AMA’s code of ethics.
If you are unhappy with any aspect of the care you receive from this practice please call our Manager, Mrs. Julia Daraio. We want to know if you are concerned about any aspect of our service.